
THE EVOLUTION OF LEAN AND AGILE IN
AN AGE OF COMPLEXITY
LEAN AND AGILE SUMMIT 2022
Tuesday 11 October
Florence, Italy
If you are an entrepreneur, a manager or an expert in Lean or Agile and you feel the need to discuss the challenges we are facing in this era of complexity, you cannot miss this event on 11 October in Florence!
REVIEW THE CONTENTS OF THE LEAN AND AGILE SUMMIT 2022
With the Summit "The Evolution of Lean and Agile in an Age of Complexity," we want to share and understand how markets are changing and what methods, techniques or solutions can help companies stay one step ahead even in this age of complexity.
SOME PHOTOS OF THE EVENT
WHERE THOUGHT LEADERS AND PRACTITIONERS COME TOGETHER
TO REDEFINE LEAN AND AGILE
Our conferences are the embodiment of a place where thought leaders and practitioners come together to discuss, develop, and redefine Lean and Agile. We want to create an atmosphere where new ideas and applications can be shared and modulated, where success stories can inspire and create other successes, and where there is room to ask questions and find answers that bring prestige and pride to the challenges we, as Leaders, face every day!


INTERNATIONALLY RENOWNED SPEAKERS

DAVE SNOWDEN
Founder and Chief Scientific Officer Cognitive Edge
Dave is the creator of the Cynefin Framework, and originated the design of SenseMaker®️, the world's first distributed ethnographic tool. He is the lead author of Managing complexity (and chaos) in times of crisis: A field guide for decision makers, a joint effort between the Joint Research Centre (JRC), the European Commission's science and knowledge service, and the Cynefin Centre.

NIGEL THURLOW
Former Chief of Agile at Toyota
Nigel is an internationally recognised expert on the Toyota Production System and the Toyota Way, as well as Lean Thinking, Agile, Scrum, and Complexity concepts. In addition to his work at Toyota, in recent years he has also taught and coached at Vodafone, Banco Popular, GE, Bose, 3M, Microsoft, University of North Texas, and MIT.

JOHN SHOOK
Chairman, Lean Global Network
Shook is co-author of Learning to See, the book that introduced value-stream mapping to the world. He is also co-author of Kaizen Express, a bilingual handbook on the essential concepts and tools of the Toyota Production System. With Managing to Learn, Shook unveiled the deeper mechanisms of the A3 management process, which is at the heart of Toyota's management and leadership.

RICHARD KEEGAN
Trinity Business School
Professor at Trinity Business School and currently working with the Welsh Government and Toyota in introducing a multi-layered Lean approach to develop the competitiveness of Welsh companies. He has led best practice missions for over 2,000 managers at the Toyota Deeside engine plant, as well as leading an An Taoiseach mission to Toyota Japan. He is a consultant for the World Class and Lean activities of the EU-Japan Centre for Industrial Co-Operation.

ANDREA FURLAN
CUOA Business School
Andrea Furlan is Full Professor of Management at the University of Padua, Department of Economics and Management and Director of the Lean Centre at CUOA Business School. His research focuses mainly on lean and continuous improvement, operational and managerial problem solving.

ROBERTO RONZANI
Lean Management Institute
Co-founder and Managing Director of the Lean Management Institute. For about 15 years committed to transferring "Lean competences" to people and organisations in Training and Coaching activities. He has had experience in implementing Lean Thinking in both Manufacturing and Product Development, as Technical Director and Industrial Director.

JOHN TURNER
University of North Texas
He is an Associate Professor at the University of North Texas for the Department of Learning Technologies. He currently serves as Editor-in-Chief for Performance Improvement Quarterly (PIQ) journal and is the co-creator of The Flow System(TM) and co-author of the book The Flow System.

ANDREA PROVAGLIO
Business Agility Coach
In more than 20 years of professional experience, first in IT then in Agile more broadly, he has worked, on three different continents, with organizations ranging from FAO (United Nations) to small and dynamic companies or start-ups. He has a wide range of experience, both in the private and public sectors and with different cultures.

PAOLO SAMMICHELI
Agile Business Coach
Italian entrepreneur with +30 years of experience, international speaker and author of the books "Scrum for Hardware," recognized as the world's first significant publication on the subject, and "Scrum in AI - Artificial Intelligence Agile Development with Scrum," which includes a foreword by Jeff Sutherland, co-author of Scrum and the Agile Manifesto.
LEAN AND AGILE IN AN AGE OF COMPLEXITY
In the theater of ancient Rome, many tragedians used the Deus ex Machina to resolve situations in the otherwise inextricable plot. Today, with the increasing volatility and complexity of markets, industries in a similar vein are seeking organizational and technological solutions for the most distressed areas of business.
With the Summit "The Evolution of Lean and Agile in an Age of Complexity," we want toshare and understand how markets are changing and what methods, techniques or solutions can help companies stay one step ahead always, even in this age of complexity.

MARKETS ARE CONSTANTLY CHANGING, HOW CAN WE BE AND REMAIN INNOVATIVE?

WE INCREASINGLY USE TEAMS, HOW CAN WE MANAGE TEAMS AND PEOPLE EFFECTIVELY?

WE DO A THOUSAND PROJECTS AT ONCE, HOW CAN WE BEST MANAGE THEM?

WE INVEST IN TECHNOLOGY, HOW CAN WE AVOID TO LOSE SIGHT OF OUR PEOPLE?
SUMMIT PROGRAM OCTOBER 11
Registration of participants
Entering the classroom
Opening - Bastiaan Brouwer and Marco Baldini
Why have we reached a turning point? - Andrea Furlan
Have the old principles betrayed us? - Richard Keegan
Interactive coffee break
Have we forgotten our key denominator: FLOW? - Nigel Thurlow
How to create flow in complex environments - Dave Snowden
Afternoon program - Bastiaan Brouwer and Marco Baldini
Lunch buffet
Complexity is not only in business! - Surprise testimony
Evolving into Agility: Pietro Fiorentini Case - Andrea Provaglio and Paolo Sammicheli
Round 1 Parallel Sessions - Roche, Shell Projects & Technology and DAB Pumps
Interactive coffee break
Round 2 Parallel Sessions - Gedeon Richter and Iveco Group
Flow begins by understanding the flow of value - John Shook and Roberto Ronzani
Roundtable: Evolution of Lean and Agile in an Age of Complexity - Expert Panel and John Turner
Closing - Bastiaan Brouwer and Marco Baldini
TESTIMONIES

Pietro Fiorentini - Evolving into Agility - Andrea Provaglio, Paolo Sammicheli and Marco La Cognata.

Roche - Agile at the heart of a global transformation - Alberto Merlo.

Shell International - Transformation of the Rheinland Refinery - David Binnerts.

DAB Pumps - Agility meets Manufacturing - Enrico Pana and Milena Rigon.

Gedeon RIchter - Outstanding results thanks to Agile - Maria Giovanna Labbate.

Iveco Group - From a deep Manufacturing Lean Culture to a new Holistic Operational Excellence Model at Operations level - Angelo Carlucci and Fabio Piccinelli.
NOT JUST THE SUMMIT! A WEEK OF LEARNING!
In addition to the Summit, we invite you to register for 2 unique events: The masterclass with Dave Snowden and the certified course in The Flow System with Nigel Thurlow.

MASTERCLASS DAVE SNOWDEN
COMPLEXITY and CYNEFIN IN PRACTICE
A deep dive into complexity, sense-making, and the latest developments in the Cynefin® framework. In this MasterClass, facilitated by Dave Snowden, you will have the opportunity to learn and try new ideas, methods and facilitation tools that enable you to be effective in complex environments.
In this workshop, participants will be able to:
- Explore systems, complexity and the Cynefin framework, laying the foundation for more effective thinking, strategy and practice in one's work.
- Explore the key distinctions and principles of different operational contexts, including the different types of logic that apply in each (induction, abduction and deduction).
- Compare complex methods with more traditional methods of research, user needs analysis, strategy, project management and a range of other applications.
- Exploring the challenges associated with managing, leading, and acting in complex human systems and understanding why broad participation, outliers, and weak signals are critical.
- Dive into the complexity domain, exploring new and innovative ways of working, appropriate tools and methods in complex contexts or projects.
- Apply a new approach to understanding and mapping constraints and counterfactuals, enabling more dynamic and adaptive approaches to strategy, planning, and innovation.
- Exploring specific complexity-friendly approaches from design to innovation and AGILE transformations, creating space for complexity, innovation and emergence.

COURSE WITH CERTIFICATION* - NIGEL THURLOW
THE FLOW SYSTEM FOUNDATIONS COURSE
Unique opportunity to be trained by Nigel Thurlow himself. It is highly recommended for those who already apply Agile and Scrum and are trying to understand how to achieve agility at the Business level. This course will highlight the fundamental principles of The Flow System™ and introduce participants to the concepts, tools and techniques that make up the Triple Helix of Flow and enable true agility.
After successfully completing this course, participants will be able to:
- Describe the purpose of The Flow System.
- Provide a description/definition of The Flow System.
- Identify the basic principles of The Flow System.
- Describe the concept of "Customer First" and identify who the customer is.
- Describe the concept of Flow.
- Identify and describe the Triple Helix of Flow.
- Describe the concept of complex thinking.
- Distinguish between different domains of knowledge (clear, complicated, complex, chaotic).
- Describe the concepts of Shared Leadership and Distributed Leadership.
- Describe the concept of Team Science.
- Explain the different components of successful teams (team effectiveness).
- Identify the different methods, techniques and tools for the Triple Helix of Flow.
*Participants who wish to certify their training will have two attempts at the Flow System Foundations (FS-1) assessment. Accreditation is obtained only after successful completion of the assessment.
FLORENCE, HOME OF THE RENAISSANCE
The Renaissance was a period of great change in many disciplines: science, literature and art. During the Renaissance, Florence was considered the capital of the modern age, the best place to rethink the future in an age of complexity.

GRAND HOTEL BAGLIONI
The Grand Hotel Baglioni, located in the heart of Florence, right in front of the central station of Santa Maria Novella, has been synonymous with hospitality and quality for over 100 years. It is housed in a sumptuous 19th century palace, where past and present coexist in perfect harmony, carrying on the values of the Florentine tradition. Equipped with all comforts and high-level services, the hotel houses a renowned Congress Centre, consisting of nine rooms for a maximum with a maximum capacity of 400 people. Going up to the fifth floor you will discover the beauty of our splendid panoramic panoramic restaurant where you can admire the skyline of from which you can admire the skyline of Florence, embracing the entire city in a single glance.
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SPARK Innovation Catalysts is an Italian consulting firm with an international presence. Some call us consultants, but we want to be recognized as catalysts of innovation. We provide in-house strategic and organizational consulting, experiential training and leadership coaching. We have Agile and Lean in our DNA and base our work on their principles and values. We accelerate people development andproduct and process innovation to lead companies to be one step ahead always.